Kothe Distilling Technologies Inc. is the exclusive sales representative of Kothe Destillationstechnik in North America. Kothe Distilling Technologies is not a reseller or distributor.
Any warranty for the products shall run directly to the customer, and pursuant to its standard warranty, the customer shall return any defective products directly to Kothe Destillationstechnik. Kothe Distilling Technologies Inc. shall have no authority or responsibility to accept any returned products or engage in any product warranty matter with the customer. Kothe Distilling Technologies Inc. does not provide or imply any product warranties without the express written consent of Kothe Destillationstechnik.
Shipping rates on our site are set by the carrier depending on the weight and dimensions of the product being shipped. Any items being shipped outside of the continental United States will have an additional shipping fee and we ask that anyone outside of the continental U.S. call us for a freight quote.
If you are not satisfied with your purchase within the first 14 days of receiving your order in any way, you may return it for a full refund. We ask that you pay the shipping fee of sending the item back to us. If the item has been damaged in any way or previously used, a refund will not be made available to you. Please contact us for return policy details.
Workshop Cancellation and Rescheduling Policy
Any information you provide us with regarding your purchase will be used for that purchase only. We will not share your information with any third parties. Any correspondence and information transmitted during correspondence will be kept confidential.